Privacy Policy
Last updated: September 28, 2026
This policy explains what information FLUXIPTV collects when you visit fluxiptv.com or contact us, why we collect it, and the choices you have. We keep data collection to the minimum needed to provide the service.
Information we collect
When you browse the website
The website does not require an account and does not use advertising or tracking cookies. Like most websites, our hosting provider automatically records basic technical data for security and reliability, such as IP address, browser type, the page requested and the time of the request.
When you contact us on WhatsApp
When you message us to request a trial, place an order or ask for support, we receive:
- your phone number and WhatsApp profile name;
- the content of your messages, including any screenshots you send;
- information you choose to share, such as your device type and whether you are in the USA or Canada.
When you pay
Payments are processed by third-party payment providers. We receive confirmation of payment and the information needed to match it to your order. We do not store full card numbers.
How we use your information
- to provide trial access, activate and manage your subscription;
- to answer questions and provide technical support;
- to prevent abuse of trials and misuse of the service;
- to meet legal, tax and accounting obligations.
We do not sell your personal information, and we do not use it for third-party advertising.
Messages you send us are also processed by WhatsApp (Meta) under its own terms and privacy policy. Please review WhatsApp's privacy policy to understand how it handles your data.
How long we keep information
We keep order and support information for as long as your subscription is active and for a reasonable period afterwards to handle renewals, questions and legal obligations. Trial requests that do not lead to an order are deleted when no longer needed.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to certain uses. This includes rights available to residents of U.S. states with privacy laws, such as California, and rights under Canada's federal and provincial privacy laws. To make a request, message us on WhatsApp at +44 7404 162380. We may need to verify your identity before responding.
Security
We use reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our service is intended for adults. We do not knowingly collect personal information from children under the age of 16.
Changes to this policy
We may update this policy. The date at the top shows the latest version. Significant changes will be highlighted on this page.
Contact
Privacy questions: WhatsApp +44 7404 162380. See also our Terms & Conditions.